First Nations Health Authority
Evaluation, Organizational Review, Strategy
In 2013, the First Nations Health Authority (FNHA) assumed responsibility for programs and services previously discharged by Health Canada's First Nations and Inuit Health Branch – Pacific Region and associated administrative functions, as part of a broader mandate to work with the Province of British Columbia to improve health services for First Nations in BC. The purpose of this evaluation, which covered fiscal years 2013/14 to the end of the fiscal year 2018/19, was to tell the story of change resulting from FNHA's creation and to give an account of the progress that FNHA has made against its mandate and strategic plan. More specifically, the project reviewed the progress made in transitioning the entire healthcare system and programs, enhancing health governance, championing the BC First Nations perspective on health and wellness, advancing excellence in programs and services, and operating as an efficient and effective First Nations health organization.
Qatalyst was hired to develop an evaluation framework and tools and assess the progress made in establishing plans and providing health and emergency management services. The research program for this assignment was extensive. In order to properly evaluate the FNHA, we:
The evaluation enabled the organization to take a step back and evaluate the progress it had made in transforming the healthcare system for First Nations people in BC over the previous ten years. More importantly, it identified key priorities to improve the organization going forward including:
The findings of the evaluation fed directly into the development of a strategic plan for the organization covering the next five years. The strategic pillars, tactics and actions directly reflected the key issues outlined in the evaluation. We worked with the FNHA in developing the strategic plan as well as in developing and performance measurement framework and evaluation strategy to track and report on the results. The project was completed on time and within budget.Download Report
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